EXPERIENCE
2024-Now
UX Designer
Designing internal tools to streamline sales, project tracking, and recruitment, improving workflow efficiency and decision-making.
2024-Now
Digital Product Manager
Optimized hardware and software systems to enhance operations and customer experience in high-volume environments. Implemented cost-effective solutions during planning and launch, balancing profitability and satisfaction.
2022
Product Design Intern
Redesigned Duo Authentication’s feedback pipeline, boosting user engagement and facilitating the shift to the Universal Prompt. Led research and launched the project to 70K Cisco employees, gathering over 20K responses.
2021-2024
Product Designer
Led UX research and design for various clients, shaping product strategy and growth. Informed product direction for a B2B platform ahead of an $800K investment, increased traffic by 15% for an anime database, and designed a legal signing app that generated leads and NFLPA interest.