Oct - Dec 2022
Big Night Comping App
Simplifying the comping experience through a complete UI redesign and establishing a new style guide.
  • Streamlined venue discoverability: created and implemented a comprehensive design system, user flow, and hi-fidelity mockup, leading to improved venue discoverability within the app.
UI/UX Design
Contract Project
Prototyping
Design Systems
Style Guide
Mobile App
Accessibility
Comped app preview

Who

I was hired as a contract designer by FlyMoney Games LLC. to redesign the Comped app for the renowned Boston entertainment and nightlife company, Big Night Entertainment. 

I worked under my project manager, Max Albert, and with a small team of developers. As the solo UX designer, I meticulously outlined project goals, curated an inspiring mood board, gathered valuable insights from secondary research, conducted multiple explorations, and presented a collection of proposed prototypes.

What

Comped is a mobile app that allows friends to gift each other food and drink at participating venues around the Boston area. Big Night Entertainment is a high-end restaurant and nightclub owner in the Boston area. All Big Night venues will be early adopters of this product. 

The goal for the redesign was to simplify the app. In addition, the leadership wanted the redesign to take great influence from Venmo’s mobile app considering Venmo has parallel functionality of sending friends monetary gifts.

Time Constraints

The leadership team was eager to launch their app, expressing their desire for a swift release: "If it was ready yesterday, we would've launched it yesterday."

Within a demanding timeframe, I completed the first milestone of the project in just four days, delivering a robust set of new designs. Despite the limited time available, I remained focused and efficient, laying a strong foundation for the subsequent stages.

4 examples of Big Night Venue webpages.

Big Night Venues

They are bold, DYNAMIC, and classy.

Mood board features elegant restaurant interiors, well dressed people, food, and the nightlife.

Project Moodboard

Establishing the aesthetic, tone, and emotional context for the Comped app. We're talkin drinks all around.

5 screens showing an example iterative process from the old design, to sketch, to wireframe, and to the 3 prototypes.

Enhancing Accessibility: Pitching a Dark Mode Color Strategy

One of my proudest achievements during the project was shaping the direction of the UI theme. An important consideration that arose was whether to incorporate both light and dark modes.

Dark and light mode comparison

A dark theme suits our needs as a nightlife app better.

  • Big Night is all about being bold and prestigious which is best reflected by the striking and dramatic look of a dark theme.
  • The brightness of light mode would disturb the dimmed ambience of the Big Night Venues.

As we decided on dark mode, I took the initiative to deepen my understanding of its principles.This led me to present a detailed analysis of my learnings and a comprehensive plan to revamp the designs accordingly. Noteworthy modifications I introduced encompassed:

The revised dark theme colors are vivid but darker.
The before look of the dark theme had to much color.

1. Less color, more greys

Unfortunately, purple does not do well on a dark background when it comes to meeting the AAA (Triple A) compliance.

At best, we can do what Netflix does. And that is to minimize the usage of the color.

Neutral colors like grey make up the majority of the UI in order to create a more natural shade and depth.

2. A new UI purple

The previous shade of purple, derived from the logo, was deemed tacky. The updated UI purple showcases a more refined hue that aligns harmoniously with the project's aesthetic.

The new UI purple is a darker shade with a hex code of #6C1ED7.

3. WCAG Compliant Colors

Likewise, the colors of the icons and linked text were modified to comply with accessibility standards. A lighter purple shade was implemented to enhance the legibility of smaller icons and text elements.

Icons and font colors were updated to meet WCAG standards.

New Components

Having no established set of basic elements or components, I designed and created over 20 new components. Following Brad Frost’s Atomic Design structure, I built a set of new components such as buttons, form fields, and search bars.

The new components for buttons, form fields, and large cards.

COMPONENTS AT PLAY

or redeem your gifts.

A few screens showing the redeeming process of a gift card and confirming the scanning of a QR code.

Achievements

  • Spearheaded the creation of a wide range of prototypes, refining and innovating while establishing cohesive design guidelines and styles.
  • Designed over 60 high-quality screens and 20+ components within a demanding 3-month period as the sole designer, demonstrating a strong work ethic and dedication to meet project goals.
  • Defended my design decisions, even when they were not accepted by higher authorities. I created presentations and A/B mockups to advocate for a user-centered design.
"I had the pleasure of working with Lily on a mobile app project and was extremely impressed with her strong design skills and relentless curiosity. Lily was always willing to go above and beyond and was an excellent communicator who was always available to answer questions or offer assistance. She was a pleasure to work with, and I would highly recommend her for any UX project. I have no doubt that she will be an asset to any team she joins." - Max Albert (Project Manager)

Reflection

This experience has taught me 3 important lessons.

1. When designing for dark mode, utilize neutral colors, avoid pure whites and blacks, and create depth through shades of grey to enhance readability and visual appeal in low-light environments.

2. To expedite development time, prioritize sharing simpler pages like the settings page with developers, while also providing user flows in advance to aid their comprehension of the interconnectedness of different elements within the design.

3. Acknowledge the possibility that your design may not be carried forward and be prepared to align with the decisions and guidance provided by leadership or stakeholders involved.

Want more?

For further information about my design decisions or to discuss the project in more detail, please feel free to reach out to me at hulilydesign@gmail.com. I would be delighted to share additional insights or simply have a conversation.

© Lily Hu (Last updated: October 2023)